Frequently Asked Questions on Dock Scheduling Software
1. What is dock scheduling software?
Dock scheduling software helps one to organize and streamline the appointments for pickup and drop of inbound and outbound shipments respectively. Dock appointment scheduling software considers the number of docks, manpower available and time and equipment required to load or unload goods in a facility to automatically suggest available time slots.
2. What is benefit of online dock appointment scheduling software?
Online dock appointment scheduling software enables the shippers to book available time slots using an online form. Your facility may also want to hold the appointment requests for approval before confirming the appointment. Confirmations, rejections (by facility) and cancellations (by shipper) are sent over emails. Facilites could be warehouses, factories, third party warehouses, airlines cross-docks, fulfilment centers, distribution centers, etc.
3. What are the benefits of a dock management system?
A dock management system helps you keep track of the trucks and trailers that enter and leave the yard. A dock management software helps to answer the following questions in real-time. Has the carrier reported at the gate? What goods does it contain? Which docks are free now? Which trucks are at which docks? How long has a truck been waiting? How long did it take to load or unload a truck? And has the truck departed.
4. What are the benefits of combining dock appointment scheduling with the dock management system?
Integrating the yard management software with a dock scheduling software allows one to schedule pickup or drop of goods. The scheduling process considers the availability of docks, manpower and equipment. It even becomes possible to control demurrage claims due to the capturing appointment time, truck reporting time and unloading and loading times in a single platform. Dock appointment scheduling software also helps to prevent congestion at your facility.
5. How will dock management system help in warehouse management?
Dock management software enhances the visibility of the yard operations.
6. How can I be sure my business data is safe?
You can be completely assured of your data security. Only stakeholders who have the login credentials can access the data stored on the platform. We also employ best practices to make our platform robust to malicious attacks.
7. Will you train my team to use your dock management system?
Yes, we do provide the training sessions online for your team to use the dock management system.
8. Will I be able to export our data?
Yes, you can download your data in a CSV format from the dock scheduling software and dock management system.
9. Will I be able to invite external parties to make bookings?
Yes, Queueme's dock scheduling software allows you to invite external parties to request for bookings. Upon inviting them, the external party will be getting a link and credentials to login to make bookings.
10. Can I integrate Queueme's dock appointment scheduling software and dock management system with our warehouse management system?
While Queueme's software works pretty well in a stand alone mode, and you can always download the CSV to get the required data, the integration is also possible using REST APIs. However, ideally, an integration with WMS may not be necessary to start using Queueme and seeing its benefits from day 1.
11. Can I get a free demo of dock scheduling software?
We will be happy to give you a demo of our dock scheduling software. Email us or fill up the form with your requirements for a quick demo.
